Privacy Policy

Phosara ("we," "us," or "our") provides AI receptionist services for service businesses and a separate website design offering, Phosara Website Studio. This draft distinguishes information you give Phosara directly from information handled on behalf of a business using our service.

Legal business name: [Legal Business Name]. Mailing address: [Mailing Address].

Depending on your interaction, information may include your name, email address, phone number, business details, appointment preferences, messages, and the details you choose to share through a call, chat, booking page, or inquiry. Website Studio projects may involve business copy, photos, and other materials you provide.

Please do not submit payment-card details, passwords, or sensitive medical information through a public demo or website chat.

Our voice demos identify themselves as AI experiences and display recording notices. Information shared in a conversation can include caller contact details, questions, appointment requests, recordings, and transcripts, where enabled.

For a business using Phosara, collection and recording depend on its approved configuration and notices. Public demos are demonstrations, not real appointments with the fictional businesses shown. Confirm recording and transcription practices for each production service before using this policy as a final notice.

Information supplied during an interaction is used to respond to the request, discuss a service, arrange a demo, capture caller details, schedule or change an appointment where supported, route a call, or deliver an approved website project.

AI receptionist plans include call review and agent tuning. Client-specific use of conversation data should be explained in the client agreement and the business’s own privacy notice.

This website uses third-party tools for voice demos, scheduling, and chat, including Retell, Calendly, and LeadConnector. Information submitted through those tools is handled through the relevant provider as part of the interaction and is also subject to its applicable privacy notice.

Where a customer connects a calendar, CRM, or other supported tool, the information needed for an approved workflow can be passed to that system. The customer is responsible for describing its connected systems and uses to callers.

[Confirm the complete provider list, information-sharing practices, and whether personal information is sold or shared for advertising before finalizing this policy.]

Providing a phone number or remaining silent is not, by itself, consent to marketing texts. A messaging program should explain its sender, purpose, and opt-in terms at the point where consent is requested.

[Confirm the SMS program’s consent process, message types, frequency, STOP and HELP handling, and support contact.]

[Confirm whether mobile information and SMS opt-in records are excluded from sharing with third parties or affiliates for marketing or promotional purposes. Do not treat this draft as a verified no-sharing promise.]

Embedded chat, scheduling, and other website services may use cookies or similar technologies to operate their features. Your browser can manage cookies, but blocking them may affect embedded services.

[Confirm the cookies, analytics tools, advertising technologies, and consent controls actually used on the published site.]

[Confirm how long inquiry records, chat messages, recordings, transcripts, customer project materials, and backups are retained, and how deletion requests are handled.]

[Confirm the safeguards and access controls approved for public disclosure.] No specific retention period, certification, or security guarantee is established by this draft.

You may choose not to provide optional information, stop a demo, or contact Phosara about access, corrections, deletion, or communication preferences. Available rights and any exceptions depend on applicable law and the circumstances.

For information held by a business you called, contact that business first. Phosara’s ability to act on its behalf depends on the customer’s instructions and applicable obligations.

Changes to this policy will be reflected on this page with an updated date. For questions, use the Contact page. The policy contact email remains [Policy Contact Email] until confirmed.