Terms & Conditions

Phosara offers AI receptionist services that answer calls, capture caller information, support booking workflows, and route calls for service businesses. Phosara Website Studio is a separate website design offering with its own pricing and project scope.

Legal contracting entity: [Legal Business Name]. Mailing address: [Mailing Address].

Use the website and demos for legitimate inquiries and evaluation. Do not use them to harass others, submit unlawful material, impersonate another person, disrupt services, or attempt unauthorized access.

Public demos may represent fictional businesses. A demo conversation is not a confirmed appointment, medical consultation, or purchase. Do not provide sensitive personal details during a demo.

AI responses can be incomplete or incorrect. Confirm appointment details, service information, prices, and other important decisions with the relevant business.

Phosara demos and receptionists are not substitutes for medical, legal, financial, or other professional advice. Do not use the service for emergencies; contact your local emergency services instead.

An AI receptionist’s capabilities depend on the knowledge, workflows, integrations, and call-routing rules approved for the account. Website Studio deliverables depend on the agreed project scope.

Before launch, customers should approve their business information, service descriptions, booking rules, escalation instructions, and notices. Customers should also confirm that they have permission to supply project materials and information used in their service.

Website pricing is illustrative, not a final quote. AI receptionist pricing depends on call volume and how complex the build is. Website Studio is separately priced; any bundle must be specified in the agreed proposal.

Your written agreement should establish setup charges, recurring fees, usage allowances, additional charges, payment dates, project milestones, changes, cancellation, refunds, and termination. This page does not establish an unstated refund policy, minimum commitment, or usage limit.

Voice demo pages display microphone and recording notices. Review those notices before starting a call. Production recording and consent requirements should be confirmed for the locations and businesses involved.

Submitting an inquiry or sharing a number is not blanket consent to promotional calls or texts. Any marketing consent must be collected separately where required; failing to opt out is not an opt-in.

[Confirm the program name, sending number, message types, opt-in method, frequency, and support contact before offering an SMS program under these terms.]

Suggested wording for review, not a verified program description: where a messaging program is enabled and you opt in, messages may concern your inquiry, appointment, or service. Message frequency varies and message and data rates may apply.

[Confirm that replying STOP stops messages and replying HELP provides assistance before publishing those instructions. Confirm any opt-out acknowledgement, re-enrollment process, and carrier-delay wording with your messaging provider.]

Voice, chat, scheduling, and connected business tools may be provided by third parties. Their applicable terms and privacy notices also apply to your use of those tools. A demonstrated integration does not establish that every customer configuration or requested workflow is supported.

Customers should supply only content, logos, images, and other materials they are authorized to use. Ownership and licensing of website deliverables, agent configurations, and third-party assets should be stated in the written project or service agreement.

[Confirm the applicable jurisdiction and governing law, any dispute procedure, warranty terms, limitation of liability, and termination provisions with your legal adviser.]

No state law, arbitration requirement, liability cap, or waiver of statutory rights is assumed in this draft.

Updates will be posted here with a revised date. Changes to an existing customer agreement should follow the notice and amendment process in that agreement.

For questions, use the Contact page. The legal contact email remains [Policy Contact Email] until confirmed. Read the Privacy Policy for information about personal data.